Request a Resole
Get your shoes to us!
By mail, or using on of our convenient dropboxes
Mail your shoes to us at the address below.
Include your name, email, and phone number on a note placed inside the package.
PO BOX 99900 BP 582 576
RPO ROCKWOOD MALL
MISSISSAUGA ON L4W 0C8
Please don’t ship a single pair using a shoebox, it costs you more and you won’t get the box back. We use and recommend poly mailers.
— OR —
Use one of our convenient dropboxes at:
Basecamp Climbing Gym, Toronto
Grand River Rocks Climbing Gym, Kitchener
Gravity Climbing Gym, Hamilton
Hub Climbing, Mississauga
The Rock Oasis, Toronto
Toprock Climbing, Brampton
You will find everything you need to label your shoes on top of our dropboxes.
Once we receive your shoes, we will inspect them, review your request, and send you an invoice. If your request is approved as-received, your shoes will enter the repair queue immediately. If your request needs to be modified for a quality repair, we’ll let you know and await your approval.
You will receive an email when your shoes are ready for pick up, or when they have shipped.